@import "https://fonts.googleapis.com/css2?family=DM+Sans:ital,opsz,wght@0,9..40,300;0,9..40,400;0,9..40,500;0,9..40,600;0,9..40,700;1,9..40,400&family=JetBrains+Mono:wght@300;400;500;600&display=swap";:root{--bg:#ebeced;--surface:#fff;--border:#dcdde0;--border-light:#ebeced;--text:#000;--text-secondary:#54595f;--text-muted:#69727d;--accent:#be010c;--accent-light:#fdf0f0;--accent-hover:#e30613;--amber:#f5a623;--amber-light:#fff5e0;--emerald:#61ce70;--red:#be010c;--whatsapp:#25d366;--dark:#162541;--dark-mid:#34314b;--radius:16px;--radius-sm:10px;--shadow:0 1px 3px #0000000a, 0 1px 2px #00000005;--shadow-md:0 4px 12px #0000000f;--nav-width:220px;--list-width:320px}*{box-sizing:border-box;margin:0;padding:0}body{background:var(--bg);height:100dvh;color:var(--text);font-family:DM Sans,-apple-system,sans-serif;display:flex;overflow:hidden}#root{width:100%;height:100%;display:flex}.role-badge{text-transform:lowercase;letter-spacing:.3px;border-radius:99px;padding:2px 7px;font-size:9px;font-weight:600}.role-badge.cliente{color:#1a7a9e;background:#dff2f8}.role-badge.chefe{background:var(--amber-light);color:#d97706}.status-badge{white-space:nowrap;border-radius:99px;align-items:center;gap:4px;padding:2px 8px;font-size:10px;font-weight:600;display:inline-flex}.status-badge:before{content:"●";font-size:11px;line-height:1}.status-badge.ag_atendimento{color:#b91c1c;background:#fee2e2}.status-badge.ag_resposta{color:#1d4ed8;background:#dbeafe}.status-badge.nova_interacao{color:#fff;background:#22c55e}.status-badge.respondido{color:#4b5563;background:#e5e7eb}.status-badge.pendente{color:#b45309;background:#fef3c7}.status-badge.encerrado{color:#4b5563;background:#e5e7eb}.customer-data{background:#e8f2f8;border-bottom:1px solid #cce3f0;flex-wrap:wrap;flex-shrink:0;gap:20px;padding:8px 20px;display:flex}.customer-field{align-items:center;gap:6px;font-size:12px;display:flex}.customer-field .label{color:var(--dark);text-transform:uppercase;letter-spacing:.5px;font-size:10px;font-weight:600}.customer-field .value{color:#162541;font-family:JetBrains Mono,monospace;font-size:12px;font-weight:400}.messages-area{background:#efeae2 url(https://user-images.githubusercontent.com/15075759/28719144-86dc0f70-73b1-11e7-911d-60d70fcded21.png) 0 0/400px;flex-direction:column;flex:1 1 0;gap:6px;min-height:0;padding:20px;display:flex;overflow-y:auto}.messages-area::-webkit-scrollbar{width:6px}.messages-area::-webkit-scrollbar-thumb{background:#00000026;border-radius:6px}.msg{overflow-wrap:break-word;color:#111b21;border-radius:7.5px;max-width:72%;padding:6px 7px 8px 9px;font-size:14.2px;line-height:19px;position:relative;box-shadow:0 1px .5px #0b141a21}.conv-messages .msg.user{background:#fff;border-top-left-radius:0;align-self:flex-start}.conv-messages .msg.assistant,.conv-messages 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textarea{color:#111b21;resize:none;background:#fff;border:none;border-radius:18px;outline:none;flex:1;min-height:42px;max-height:160px;padding:10px 18px;font-family:DM Sans,sans-serif;font-size:14px;line-height:1.4;overflow-y:auto}.conv-input-area button[type=submit]{background:var(--accent);color:#fff;cursor:pointer;border:none;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:44px;height:44px;transition:background .2s;display:flex}.conv-input-area button[type=submit]:hover{background:var(--accent-hover)}.img-btn{color:#54656f;cursor:pointer;background:0 0;border:none;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:40px;height:40px;transition:background .15s;display:flex}.img-btn:hover{background:#0000000f}.mic-btn{background:var(--accent);color:#fff;cursor:pointer;border:none;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:40px;height:40px;transition:background 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0;border:none;border-radius:50%;justify-content:center;align-items:center;padding:4px;display:flex}.conv-attach-clear:hover{color:var(--text);background:#0000000f}.status-menu{border:1px solid var(--border);border-radius:var(--radius-sm);box-shadow:var(--shadow-md);z-index:9000;background:#fff;min-width:200px;position:fixed;overflow:hidden}.status-menu-item{cursor:pointer;align-items:center;padding:10px 14px;display:flex}.status-menu-item:hover{background:var(--accent-light)}.status-menu-item.current{font-weight:700}.header-btn{color:#ffffffe6;cursor:pointer;background:0 0;border:1px solid #ffffff4d;border-radius:8px;align-items:center;gap:6px;padding:8px 14px;font-family:DM Sans,sans-serif;font-size:12px;font-weight:500;transition:all .15s;display:flex}.header-btn:hover{color:#fff;background:#ffffff1a;border-color:#ffffff80}:root{--log-bg:#0d1520;--log-surface:#121d2e;--log-surface-hover:#1a2840;--log-border:#ffffff0f;--log-text:#d4d4d8;--log-text-muted:#71717a;--log-text-dim:#52525b;--log-accent:#6ec1e4;--log-green:#61ce70;--log-blue:#6ec1e4;--log-orange:#f5a623;--log-red:#e30613;--log-purple:#b7084e;--log-cyan:#6ec1e4}.log-panel{background:var(--log-bg);width:420px;min-width:300px;color:var(--log-text);flex-direction:column;flex-shrink:0;font-family:JetBrains Mono,monospace;font-size:11px;display:flex;overflow:hidden}.log-header{background:var(--log-surface);border-bottom:1px solid var(--log-border);flex-shrink:0;justify-content:space-between;align-items:center;height:44px;padding:0 16px;display:flex}.log-header-title{color:var(--log-text);align-items:center;gap:8px;font-size:12px;font-weight:500;display:flex}.log-header-dot{background:var(--log-green);border-radius:50%;width:6px;height:6px;animation:2.5s ease-in-out infinite pulse;box-shadow:0 0 6px #4ade8066}.log-header-actions{gap:4px;display:flex}.log-btn{border:1px solid var(--log-border);color:var(--log-text-muted);cursor:pointer;background:0 0;border-radius:5px;padding:4px 10px;font-family:inherit;font-size:10px;transition:all .15s}.log-btn:hover{background:var(--log-surface-hover);color:var(--log-text)}.log-btn.active{color:var(--log-accent);background:#6ec1e426;border-color:#6ec1e44d}.log-filters{background:var(--log-surface);border-bottom:1px solid var(--log-border);flex-shrink:0;gap:2px;padding:6px 16px;display:flex;overflow-x:auto}.log-filter{color:var(--log-text-muted);cursor:pointer;white-space:nowrap;background:0 0;border:none;border-radius:5px;padding:4px 10px;font-family:DM Sans,sans-serif;font-size:10px;font-weight:500;transition:all .15s}.log-filter.active{color:var(--log-accent);background:#6ec1e426}.log-filter:hover:not(.active){color:var(--log-text);background:#ffffff0a}.log-content{flex:1;padding:2px 0;overflow-y:auto}.log-content::-webkit-scrollbar{width:4px}.log-content::-webkit-scrollbar-thumb{background:#ffffff0f;border-radius:4px}.log-entry{cursor:pointer;border-bottom:1px solid #ffffff05;padding:6px 16px;transition:background .1s;animation:.15s ease-out logIn}@keyframes logIn{0%{opacity:0;transform:translateY(3px)}to{opacity:1;transform:translateY(0)}}.log-entry:hover{background:#ffffff05}.log-entry-header{align-items:center;gap:8px;display:flex}.log-tag{text-transform:uppercase;letter-spacing:.6px;border-radius:3px;padding:1px 6px;font-family:DM 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.15s;display:flex}.file-card:hover{border-color:var(--border);box-shadow:var(--shadow);transform:translateY(-1px)}.file-card.active{background:var(--accent-light);border-color:#be010c33}.file-icon{background:var(--bg);border-radius:8px;flex-shrink:0;justify-content:center;align-items:center;width:32px;height:32px;font-size:14px;display:flex}.file-info{flex:1;min-width:0}.file-name{color:var(--text);white-space:nowrap;text-overflow:ellipsis;font-size:13px;font-weight:500;overflow:hidden}.file-date{color:var(--text-muted);font-family:JetBrains Mono,monospace;font-size:11px;font-weight:300}.file-viewer-header{background:var(--surface);border-bottom:1px solid var(--border);flex-shrink:0;justify-content:space-between;align-items:center;padding:16px 24px;display:flex}.file-viewer-title{font-size:15px;font-weight:600}.file-viewer{flex:1 1 0;min-height:0;padding:32px;overflow-y:auto}.file-content{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);white-space:pre-wrap;max-width:800px;padding:24px 28px;font-family:JetBrains Mono,monospace;font-size:14px;font-weight:300;line-height:1.7}.nav-item{cursor:pointer;color:#fff9;text-align:left;background:0 0;border:none;border-radius:10px;align-items:center;gap:10px;width:100%;padding:9px 12px 9px 15px;font-family:DM Sans,sans-serif;font-size:13.5px;font-weight:500;transition:background .15s,color .15s;display:flex}.nav-item:hover{color:#fff;background:#ffffff14}.nav-item.active{color:#fff;border-left:3px solid var(--accent);background:#be010c26;padding-left:12px}.nav-item svg{opacity:.7;flex-shrink:0;width:18px;height:18px}.nav-item.active svg{opacity:1}.toggle-switch{flex-shrink:0;width:32px;height:18px;display:inline-block;position:relative}.toggle-switch input{opacity:0;width:0;height:0}.toggle-slider{cursor:pointer;background:#d1d5db;border-radius:999px;transition:background 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th{text-align:left;color:var(--text-muted);text-transform:uppercase;letter-spacing:.5px;border-bottom:2px solid var(--border);padding:10px 12px;font-size:10px;font-weight:600}.dash-table td{border-bottom:1px solid var(--border-light);color:var(--text-secondary);padding:10px 12px}.dash-table tr:last-child td{border-bottom:none}.dash-table tr:hover td{background:var(--bg)}.dash-table .mono{font-family:JetBrains Mono,monospace;font-size:12px}.channel-block{text-align:center;flex:1}.channel-value{font-family:JetBrains Mono,monospace;font-size:32px;font-weight:700;line-height:1}.channel-label{color:var(--text-muted);margin-top:6px;font-size:11px}.channel-bar{border-radius:3px;height:6px;margin-top:8px}.tool-row{align-items:center;gap:12px;padding:8px 0;display:flex}.tool-row+.tool-row{border-top:1px solid 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